6 Advanced Features of Taxi Booking App to Stay Ahead in Competition
There are many taxi booking apps in the market now. All of them have those must-have features like sign in, book a ride, GPS location, etc. To mark your position in these strong competitions, you need features that make your app stand apart from others. You need to focus on customers’ pain points, features that no one is offering or are not implemented well by your competitors. To make it easier for you, we have listed 6 advanced features that you can add while you build an app like Uber.
Book Now and Ride Later
We usually find rides within 20 mins but sometimes during peak hours or in certain locations it is hard to find a ride. Such situations can make someone miss a flight or an important meeting. To reduce this uncertainty, scheduling rides is the best solution. You can allow your customers to book a cab an hour to 30 days before the ride. If the ride is booked before days then you can send driver and cab information to the customers so that they know their ride will arrive on time.
Emergency Button
Emergency situations can arise anytime. There can be multiple reasons like accidents, misbehavior of driver or passenger, any events that makes the customer feel threatened. In such a situation, having a direct button that contacts the emergency contact can help the rider. What you can do is, whenever a passenger asks for emergency help, it will show them two options. First is to call emergency contacts and share their current location, second is if it is not an emergency in case the rider pressed it by mistake.
In the emergency contacts, you can ask the rider to feed the contact details of persons that they want to notify in case of emergency. All these people will be informed with the current location of the cab and the cab driver details. Also, nearby police stations will also receive the details of the rider, driver, cab, and location. This way, any unwanted incidents can be avoided with this feature.
Block Fellow Rider
One more amazing feature to keep in while you build an app like Uber is blocking the fellow rider. Well, it is possible that riders are not going to like everyone during ride pooling. Give the rider an option to block the fellow rider and ask them the reasons behind it for data purposes. So, whenever they pool a ride in future, they will not be paired with the person they have blocked. This will help in making their every ride experience better.
Allow Extra Stops
If the rides are longer than 60 mins then, availing the option of extra stops can be helpful to the riders. Riding with kids, friends, or leaving without having breakfast, there can be numerous reasons a rider would like to have a stop. You can allow your riders to add stops during their ride and you can charge the time of stop as well. This will benefit the driver and the rider will get their much needed break.
Split the Fare
The riders when traveling with friends or colleagues often find difficulty in sharing the fare. Adding an option to split the fare when there are more than one rider will make it easy for the riders. They can opt for split fare and it will notify all the fellow riders or they can pay the full amount themselves. You can list this feature when you are planning your taxi booking app development, and market your app later on highlighting these features.
Book for Others
There can be times that we want to book a cab for our old grandparents who do not use smartphones, or for someone who just forgot their phone home or broke their phone. Situations can be any, but it can be resolved by allowing the user to ride a book for others. The riders have to add name, pick up, drop off location, and contact details if any.
The one who booked the ride will receive the status about successful pickup, location of the cab, and everything else. The users who booked the ride can also pay for the ride. Thus, such features not only provide convenience to your users but also to their close ones.
Conclusion
The features like book now ride later can elevate the numbers of users riding using your cab. The riders will get the certainty of the rides and so will prefer you over other taxi booking apps. On the other hand, you will know the confirmed bookings for a day and that will help you to plan the rest of the day accordingly. The other features like emergency button, stops during the ride, split fare can really help the riders when traveling in groups. During taxi booking app development, you can keep these features in mind.