Types Of Communication: Importance And Tips For Effective Communication
Communication styles differ from one person to another as some converse
by speaking out the words aloud while others use hand gestures to get their messages across.
No matter the mode, as long as the message is given properly by the sender,
the receiver is able to understand it, ergo making the communication a success.
In this article, we are going to discuss types of communication and how we can use them to communicate effectively in both our private and professional lives.
Communication Definition
What is communication? Well, communication is the process of passing on information or a message from the sender to the receiver. The sender or senders could try to convey the message(s) to one person or a group of people.
Although considered to be a simple process, in actuality, communication is more complex as there are many factors
to be taken into consideration to ensure that the message is properly delivered to the receiver. You see, while we may have many means of communication like print, the radio, or the television, among others, there can still be many barriers to communication between the sender and the receiver
. Moreover, besides the more common communication barriers such as language barrier, channel, etc., the receiver’s emotions or cultural or political stance could play an important role in whether the message is successfully delivered to them.
Hence, effective communication skill is imperative to ensure that
the message is successfully delivered to the receiver without arousing potential misunderstanding and avoiding conflicts.
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There are four types of communication that we should all try to excel at.
Verbal Communication
One of the most common methods of communication, verbal communication is when two or more people converse
with each other – face-to-face, via phone, conference, or video calls, etc, – with words coming out of their mouths. Depending on the person you are speaking to or with, the tone of your voice changes.
For instance, with your boss or supervisor at work,
the tone you use to communicate with them would be professional,
while with your family or close friends, it would be casual.
Nonverbal Communication
Among the 4 types of communication, nonverbal communication is wherein people communicate without words
but instead use their body language such as maintaining eye contact
and using hand gestures to convey their thoughts and feelings.
This passive form of communication also allows one to send a message through the way they dress.
Written communication
Considered by many as one of the best techniques of communication
as it helps to record information in written form for future reference,
written communication happens in the form of writing or typing words,
drawing symbols, and printing them to deliver messages to the receivers.
Books, blogs, newspapers, texts, emails, memos, among others, are all different types of written communication.
Visual Communication
As it results in better retention of the information,
visual communication is a form of communication conveyed with the help of images.
Wouldn’t it be so much better if you were shown a picture
or video of how beautiful a sunset is rather than someone describing it
to you in words as a visual aid?
Visual communication is the key to promoting brands via social media platforms such as Instagram, Youtube, Twitter, LinkedIn, or Facebook.
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Difference Between Formal and Informal Communication
The table below shows 10 differences between formal and informal communication.
Formal Communication |
Informal Communication |
It is known as official communication | It is known as grapevine communication. |
Formal communication occurs through formal or official channels/routes. | Informal communication does not take place through official channels |
It has to adhere to the organization’s standards, processes, policies, and regulations. | It does not have to follow any standards, processes, policies or regulations. |
The information or message has more reliability. | The information or message has less reliability. |
The process is usually slow. | The process is usually fast and rapid. |
The information or message passed on is usually written as they are mostly documents. | The message or information can be passed on both verbally and non-verbally. |
As they are usually documents, there is always evidence for formal communication. | The communication is sometimes verbal, there isn’t always evidence of the communication. |
There is a systematic flow of information, communication often proves to be effective. | As there is no systematic flow of information, communication is not always effective. |
The purpose of formal communication is to meet organisation objectives. | The purpose of informal communication is to meet personal interests. |
Information or message moves through pre-defined or official channels. | Information or messages move freely. |
Conclusion:
Well, there you have it ladies and gentlemen – the 4 types of communication,
along with their importance and tips for effective communication in your organization.
We hope this article helps you in enhancing your communication skills and in achieving your professional and organizational goals.
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