5 Best Practices for Salesforce QA Testing

By conducting Salesforce testing a QA team can easily validate and verify that all the custom apps and integrations are working properly with the CRM system. However, this is not an easy task to do and can be very overwhelming for the QA team especially if the integrations and apps are very complex. Luckily, there are a few best practices that an organization can follow to avoid such problems. Keeping this in mind, today we are sharing with you the five best practices for Salesforce QA testing.Here are the five best practices that you can follow to easily and effectively test your custom apps and integrations.

Involve the QA Team from the Beginning of the Project:

You must involve the QA team right from the beginning of the SDLC to effectively test your custom Salesforce apps. This gives the QA team opportunity to better understand the app and the requirements that it must fulfill. Besides this, it helps testers in creating more accurate test scripts and test cases for testing the app.  Additionally, it gives testers sufficient time for testing the app. Moreover, it helps an organization in saving lots of time and money that otherwise may have to be spent on testing the app. So, make so you involve the QA team in the project from the begging of the SDLC to get access to all these benefits. To learn how to create test cases and test scripts for testing your custom apps and integrations feel free to join the Salesforce QA Testing Online Training in India.

Use the Right Testing Tools for Testing Your Apps and Integrations:

There are hundreds of testing tools that you can use to test your custom apps and integrations. But not all of them are created equal and can satisfy your testing requirements. So, before selecting a testing tool for testing your app and integrations make sure that it satisfies all your testing requirements.  Here are some popular testing tools that you can use to test your custom apps and integrations:

  • Panaya ForeSight
  • Selenium
  • Cucumber, etc.

Create Testing Guide or Documentation:

A testing guide or testing documentation can help a QA team a lot in saving their precious time. A testing guide contains instructions about the preparation of test cases, testing methods or tools to be used for testing the app, ways to solve problems and conflicts that may arise during the testing process, etc. So, make sure you create a clear testing guide or test documentation if you want to save your time and money.

Find Right Testers for Your Team:

If you want to perform salesforce testing without any difficulty, then you must hire the right testers for your QA team. For example, if you want to perform Salesforce functional testing then you should hire a tester that has sufficient knowledge about the platform and functional testing. Why is this important? It is important because if you don’t have the right testers in your QA team then you might face lots of difficulties while testing your custom apps and integrations. So, make sure you hire the right testers for your QA team if you don’t want to face problems while testing your apps and integrations.

Conduct Test Case Walkthrough Session:

Once test cases for testing are prepared you must conduct a test case walkthrough session with the author of the test cases.  Why is it important? It is important because it gives the QA team opportunity to clear their doubts and better understand the test cases. Besides this, you can also use these walkthrough sessions for generating new test ideas and finding solutions to solve problems that may arise during the testing process. So, make sure you conduct test case walkthrough sessions if you want to test your custom apps and integrations without any difficulty. To learn more about the benefits of walkthrough sessions feel free to enroll yourself in the Salesforce QA Testing Training Institute in Delhi.


Performing Salesforce testing is not that difficult as it appears to be. With the right plan and little patience, you can easily perform this task without any difficulty. So, make sure you keep all the above best practices in your mind if you want to easily and quickly test your custom apps and integrations. These practices can make the work of the QA team very easy and can help an organization save lots of time and money too.

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