About the QuickBooks Outlook Not Responding Error and its Solutions

Have you ever received a QuickBooks Outlook Not Responding problem while using Outlook to send emails? This blog is the greatest place for you if that’s the case. Users who do not have the latest version of QuickBooks Desktop are more likely to have this problem. A misconfiguration of the Windows settings can also cause this issue. As a result, you will be unable to send emails through Outlook in QuickBooks, which may cause delays in your work. We suggest you read this entire post attentively to deal with this issue asap with ease. 

Factors Due to which QuickBooks Email Outlook is not responding

When QuickBooks Desktop does not have enough Windows rights, the error QuickBooks Outlook is not responding occurs. However, there are a variety of additional factors that might cause it, including:

• It could be caused by compatibility issues between the QuickBooks and Outlook programs.
• Another explanation could be that the Microsoft Outlook application has been damaged.
• It may also happen if Outlook operates in the background while sending emails in QB.
• The issue can occur if you are not operating QuickBooks as an administrator.
• Your screen displays incorrect email settings.

The Most Effective Methods to Figure Out Outlook Not Responding Issue

We have explained some of the tried and tested solutions that will help you overcome QuickBooks Outlook not responding error. With the help of these solutions, you can easily configure the issue and can easily send the emails via Outlook in QuickBooks.

Solution 1:- Need To Repair the damaged MAPI32.dll file 

Due to damage or corruption in the MAPI32.dll file, users may experience QuickBooks Outlook Email not working. To resolve the problem, follow the step-by-step instructions below: –

• Remove any undesirable background processes that are running.
• Next, launch Windows Explorer by pressing Windows + E, then navigate to the C: Windows System32 Directory.
• Within the System32 directory, look for the “Fixmapi.exe” file.
• You can also use the Windows Search Program to conduct a search.
• Finally, once the repair process is complete, you can try sending an email again.

Solution 2:- Modify Your Email Preferences in QuickBooks

Follow the instructions below to change your email preferences:

• Go to the Edit tab after opening QuickBooks.
• Then select Send Forms from Preferences.
• After that, go to the My Preferences tab and select the Send email option.
• To proceed, simply click OK.
• Select the preferences option by clicking LMB.
• Tap on the Send Forms from the menu.
• Click on QuickBooks Email from the My Preferences tab.
• To send an email, go to your Outlook settings, then OK.

Solution 3:- Exit from All Outlook Processes Using Task Manager

If an Outlook process is already operating in the background when sending an email from QuickBooks, the QuickBooks is unable to send your email to Outlook issue may arise.

• Select Task Manager from the drop-down list by right-clicking on the Taskbar.
• Now go to the Processes tab and check for Outlook there.
• After that, click once on the first process before clicking the End Process button.
• Restart your computer and send the email using Outlook once more.

Solution 4: Verify if QuickBooks is running as an administrator

You must adjust the administrator settings to allow all users to access Outlook email in QuickBooks.

• Shut down the QuickBooks application, hit the Windows key on your keyboard, and input “QuickBooks” within the search column.
• Following this, right-click on the QuickBooks icon from the available search result.
• Next, opt for the open file location option. 
• Navigate to the QuiockBooks.exe file in the QuickBooks folder, and right-click on it. Further, pick up the Properties option.
• Select the Compatibility tab and ensure that the Run this program as Administrator checkbox is not marked.
• If you didn’t see the checkbox and couldn’t uncheck the Run this program as Administrator checkbox, click Show settings for all users.
• Finally, pick the OK option after clicking Apply to save the changes.

Wrapping It Up!!

Through this post, we have tried our best to assist you in resolving the QuickBooks Outlook not responding issue. Furthermore, we assure you that now you can easily send your emails to vendors, clients, etc. via Outlook in QB without making much effort. 

You may also like: Are you unable to open a company file?